• PSAP Contact List

• PSAP Payments

• • Capital Planning Tool

  • CPE Advice

  • Checklist for Evaluating CPE Proposals

  • Text-to-911 white paper

  • What Does Regionalization Really Mean

  • Agero letter to PSAPs on Telematics Contact information Jan. 2012

  • Bankruptcy Filings by Service Providers

  • Vesta Quick Reference Cards R6

  • Contingency and Overflow Presentation

    • Instructions for using MOA form

    • MOA for Contingency and Overflow Form version2

• Kansas Coalition on Sexual and Domestic Violence

  • Fall 2018 Newsletter

• Kansas 911 ACT

  • Kansas 911 ACT Final Draft 2019

  • Kansas 911 ACT Final Comments 2019

• Admin Day 2018 Presentations
• Vesta Map Local
• C and O MOA and Follow Up Questions
• ALI Discrepancy Report
• Communication with Resolution Center
• Bill Comments
• Enhanced Location Accuracy
• Legislative Update
• Federal Grant
• Kansas 911 Portal

• Admin Day 2019 Presentations
• Federal Grant Update
• Contingency and Overflow and Memorandum of Understanding
• Employee Retention Roundtable
• Handling Telco Inquiries regarding GEOMSAG
• Round-table with our Legislator’s
• Web Portal Update

• Lunch and Learn Presentations

  • Engage Your Legislators

  • RapidLite Presentation

  • 911 Misroutes: Why are they happening and how to fix them

    • 911Misroutes: Why are they happening and how to fix them PDF

    • 911 Trouble Report

    • 911 Trouble Report Word Document

    • Kansas NG911 geoMSAG

  • Writing and Maintaining Policy for the Communications Center

  • First Party Suicidal Callers, “Let’s Talk About It”

Schedule 8 and 12 hour shifts with 12 employees

Arizona Schedule- large PSAP

Schedule with Split Shift

12 hour shifts TC1 TC2 LE

8 & 10 hour shifts

4 employees 12 & 8 hour shifts 

12 employees 12 & 8 hour shifts

24 employees 12 & 8 hour shifts

12 & 8 hours shifts- rotation

12 & 8 hour shifts

6 employees 12 hours shifts

10 hour shifts

10 hour shifts 12 employees

10 hour shifts 7 employees

10 hour shifts 13 employees & PT

10 hour shifts with 5-8 employees

Schedule 11 employees

10 hour shifts 15 employees

More Schedules-PDF