Text-To-911 for Deaf, Hard of Hearing or Speech Impaired

. Sherry Massey began her public service career in 1997 as a 911 telecommunicator in Dickinson County, Kansas. Over time, she became a trainer and later the PSAP (Public Safety Answering Point) administrator. Throughout her career, she earned certifications as a trainer in various fields, including Emergency Medical Dispatch (EMD) and Communications Center Management, delivering…